Introduction:
Security operations for physical brick and mortar rely heavily on CCTV surveillance as an enabler to safe and secure facilities and liability reduction. Technology in cameras has seen a meteoric rise in many areas including AI capabilities that are being designed to make the cameras smart and provide more than just the video. However, there are many gaps in extracting the right data and utilizing this data into actionable intelligence for security. We will explore some of these gaps and discuss how Moii’s solution addresses them.
Value of configurability and agility to cover all vulnerabilities:
The most successful security operations that have low to zero incidents are often deep rooted in proven operational strategies. Elements like reducing and securing ingress and egress points, planning the correct staffing levels and enforcing the right protocols with building operations etc. Security command centers have centralized access to all video footage and personnel have been trained to hone their instincts to flag suspicious activity and prevent incidents. The value of technology is not to replace these instincts and strategies, but to augment and automate intelligence to improve their effectiveness and coverage. This requires that the intelligence be configurable and flexible to any context that is relevant to the facility. For example, once a point of vulnerability has been established, can AI be trained to alert on that specific context? This flexibility allows the ops teams to be agile and keep eliminating various vulnerabilities one at a time in a systematic manner.
Tech options seem plenty, but not actionable!
AI in cameras offer limited options for any flexibility to span across the various vulnerabilities. Firstly, Even with an available solution to address a standard vulnerability like loitering, systems need to be dialed into the right level of sensitivity to prevent a flood of alerts. This is often challenging to security personnel as it not only detracts from their core functions but may also miss important events that defeats the very purpose of the tech.Secondly, if the AI is not able to learn the breadth of vulnerabilities in that facility, it can never be an effective partner in the team. For example, If a vulnerability like a door left ajar or open is identified as a vulnerability, AI can be trained to detect this event and compare it with foot traffic to synthesize a real time alert to personnel while recording the event for historical analytics to identify behavior patterns. This kind of approach mirrors human instinct and creates rich actionable information to formulate the correct strategies that truly reduces risk.
Moii’s Solution:
To provide the best alerts and the widest coverage of vulnerabilities , various fundamental technologies need to be in place in any AI solution. First, the system has to be camera agnostic so it plug and play across all available cameras. Second, the AI has to be configurable to match the specific requirements set by personnel to avoid non- actionable data. Third, the AI needs to be able to learn any vulnerability/Violation fast and also continuously adapt to any changes or additions over time. Lastly, the data has to be presented in a form that is truly actionable- both real time and historical.Moii has evolved AI applications to work with any commercial cameras that you have already invested in and run our patent pending machine learning pipeline that is geared towards learning any context that you may have identified as a vulnerability. When combined with our industry leading data science algorithms, this rich data is converted into actionable insights and serves context specific real time web dashboards and iOS/Android mobile applications. The solution is geared towards providing a framework to configure standard events while continually learning new situations and vulnerabilities that you may want the system to alert your team proactively.Moii’s standard events include a large breadth of standard products like Intrusion, Loitering, Gun pull detection, Hammer detection, Door open and Tailgating alerts. All of these can be done on the same camera along with any other context of vulnerability that is unique to the business facility. This data also is ready to integrate through API or messaging directly into our customer workflows and systems for operational use.
What to expect in terms of results?
Moii has been able to deliver AI as a true partner to security operations teams. Moii’s dashboards and mobile applications push real time alerts while recording events for historical analysis. This acts as a measure of effectiveness of various strategies employed and helps data driven improvements. Moii’s agility to cover various contexts have allowed security teams to move from one point of vulnerability to the next using data to validate actions as they go.Our customers have live, easy to understand dashboards that have allowed them to visualize real time and historical data at the command center. Real time notifications on mobile devices have also kept the larger team informed. This improves various pain points like accountability, staffing and coverage simultaneously. The benefits of leveraging Moii’s software is now cross functional at an affordable cost point.
